KOT means kitchen order ticket: the note that tells the kitchen what to fire. Paper is cheap and dies in the splash zone. Digital KOT usually means a printer or a kitchen screen.

Paper KOT

  • Fast to write, easy to lose, hard to change.
  • The bill and the kitchen copy can disagree.

Digital ticket on SpoonCub

  • The order the waiter tapped is the order on the phone.
  • The kitchen does not get its own screen. Someone still calls the pass or shows the phone.
  • Do not buy SpoonCub expecting a KOT printer.

Which one to run

If the kitchen will only cook from a printed slip, buy a POS that prints. If the kitchen can read the same ticket the waiter built, the phone is enough.

Related: Manual vs digital order taking.

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